Contacting Tweed Tyne Technologies

Every enquiry has a route. Use the one that matches your issue and it reaches the right team first time. --- 🎫 Raise a support ticket (fastest route) Our support portal is the quickest way to reach us and the only route that provides a tracked record of your request. 1. Go to the support portal and select Sign in. 2. Sign in with your Tweed Tyne Technologies account. 3. Create a new ticket, then track and update it from the same place. Portal: https://base.tweedtynetechnologies.co.uk/portal/ttt/ --- Email the right team Team: 🛟Support When to use it: Technical problems, faults, service questions and anything you would normally raise as a ticket. Email: support@tweedtynetechnologies.co.uk Team: 🏷️Sales When to use it: New services, quotes, renewals, licensing and account changes. Email: sales@tweedtynetechnologies.co.uk Team: 🔒Privacy When to use it: Data protection questions, personal data requests and anything about how your information is handled. Email: privacy@tweedtynetechnologies.co.uk Team: ⚠️Safety When to use it: Safety concerns, harmful or abusive activity, and anything that puts people at risk. Email: safety@tweedtynetechnologies.co.uk Team: ⚖️Legal and law enforcement When to use it: Legal correspondence and requests from law enforcement or other authorities. Email: legal@tweedtynetechnologies.co.uk ℹ️ Not sure which team you need? Raise a ticket in the support portal. Support will pass it to the right team, and you keep a single reference for the whole conversation.