Skip to content
BizHub365
Customer portal

Document Capture

Will BizHub365 email me when a captured document is processed?

Inbound email does not send a reply. If you forward a receipt to business+{id}@cust.bizhub365.com, the original sender (and you) will not get a processed message from BizHub365. Open Finance > Document Capture, or the expense or invoice it created, to see the result. Website Capture a photo and Scan with AI can email the signed-in user only if you tick Email me when this capture is ready (or Email me when this scan is ready). That mail goes to your BizHub365 account email, not to the supplier or customer. The iPhone and Android Capture a photo flow does not send that notification. Use Recent captures on the Capture a photo screen. If a capture is Done but was not imported, the inbox keeps Import as expense and Import as invoice so you can finish it by hand.