Integrations › WordPress & WooCommerce
My WooCommerce orders are not syncing - what should I check?
Match the API details, confirm the plugin is active, then check the site can reach BizHub365.
1. Confirm the **API key**, **API Base URL**, and **Business ID** in WordPress match **Settings > Integrations** in BizHub365.
2. Check the plugin is active.
3. Make sure your WordPress site can reach BizHub365 (no firewall or host block).
4. Review any error messages in the plugin settings or logs.
5. If it still fails, raise a support ticket from the **Support Hub** (or email **support@bizhub365.com**) and include recent error details.